Whether you are evaluating a security program, responding to an active incident, or have a specific technical question for our team — we respond to every enterprise inquiry within four business hours. For active incidents, use our 24×7 emergency line.
Fill in the form below and a member of our team will respond within four business hours. For urgent matters, please use the phone numbers listed alongside this form.
Enterprise inquiries receive a response from a senior practitioner — not an SDR — within four business hours (8 AM – 8 PM CT, Monday–Friday). Urgent matters outside business hours should use our emergency hotline.
If you have discovered a security vulnerability in a RedLab product, system, or client environment, please use our responsible disclosure program at security@redlab.io. We follow coordinated disclosure principles with a 90-day default timeline and will acknowledge your report within 24 hours. PGP key available at redlab.io/.well-known/security.txt.
For active security incidents requiring immediate assistance, call our 24×7 IR Hotline: +1 (800) 555-0199. Retain teams are connected to on-call IR consultants within 15 minutes. If you are not a current client, our team will assess the situation and provide initial guidance while scoping an emergency engagement.
No automated nurture sequences. No SDR handoffs. A real security practitioner reads your message.